Demand Response Field App 2.2.6

The EDM Demand Response Work Order Management Field App presents an innovative solution for organizations seeking to streamline their demand response (DR) program management. This platform offers a robust and secure framework for effectively overseeing DR initiatives from start to finish, facilitating customer engagement and enabling seamless integration with device manufacturers.

• Work Order Management
• Customer Enrollment Management
• Customer Account Validation
• Customer Eligibility Tracking
• Customer Call Log Management
• Scheduling & Route Optimization
• Incentive Processing
• Inventory Management
• Mobile Field App
• Smart Phone Field Kit
• Dashboard & Reporting
• Full Integration with the Nest RAR Platform
• API Integration Capabilities
• Collaboration with Device Manufacturers
• Engagement with Utility Companies
• DROMS Support

The fully managed Smart Phone Kit and accompanying app are designed specifically for field staff, enhancing productivity and efficiency in the management of their tasks.

EDM SMART PHONE KIT includes:

• iOS Smart Phone
• Data Plan
• Support Plan with Advanced Replacement

The EDM FIELD APP features:

• Appointment Management (Field Calls and Support Calls)
• Work Order Management
• Device Inventory Management
• Registration/Enrollment capabilities

This platform's comprehensive suite of tools positions it as a significant asset for organizations needing a scalable and efficient demand response management solution.